HelpTrac download

"We work to fit your needs and efficient in processing requests for" help desk, change
indir.biz Editor: HelpTrac which all help desk technicians performing these tasks manually, automating a help desk management system. In addition to records, HelpTrac, educational assistance where you report to reduce the number of calls you want to identify, find out which hardware and software (and users) are having the most problems, and part of vendors and equipment information is organized knowledge. HelpTrac personnel changes, the document history section and help desk personnel control right answer available.
HelpTrac with priority tasks, and this can be assured that the right technician works on the right task. Because of their increasing urgency, even a low-priority tasks, escalates get attention. Thus, the same problems over and over rather quickly like the previous problem to find this HelpTrac search text provides information and remembering how to solve these problems in the past has been resolved.
HelpTrac is written in C. And can produce custom reports so that data is stored in dBase format graphics using Access or Crystal Reports. But do not use dBase to store data. We use a product called CodeBase. HelpTrac file outstanding performance.
You can now download free HelpTrac 8.0.